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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: December 2024

Our Commitment to Privacy

At Rayzay Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

This information may include:

Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

How We Use Your Information

We use the information we collect for the following purposes:

Purpose Information Used Legal Basis
Service Delivery Contact details, project requirements Contract performance
Communication Name, email, phone number Legitimate interest
Website Improvement Usage analytics, device information Legitimate interest
Marketing Contact preferences, engagement history Consent
Legal Compliance All relevant information Legal obligation

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Important Security Note

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security measures.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. We use cookies for:

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

You have the right to request access to your personal information and receive a copy in a portable format.

Correction and Updates

You can request correction of inaccurate or incomplete personal information.

Deletion

You may request deletion of your personal information, subject to certain legal and business requirements.

Opt-out

You can opt-out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

Restriction and Objection

You have the right to restrict or object to certain processing of your personal information.

International Data Transfers

Rayzay Solutions operates globally with offices in the United Kingdom, Sri Lanka, and Malaysia. Your information may be transferred to and processed in these countries. We ensure appropriate safeguards are in place for international transfers, including:

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Regulatory Compliance

This Privacy Policy complies with applicable data protection laws, including:

  • General Data Protection Regulation (GDPR) - European Union
  • Data Protection Act 2018 - United Kingdom
  • Personal Data Protection Act - Malaysia
  • Data Protection Act No. 9 of 2022 - Sri Lanka